Privacy & Security

QPOker Privacy Policy — Your data is our responsibility

Learn exactly how your personal data is collected, used, stored, and kept secure — all explained in plain, simple English.

Last Updated: December 2026
Language: Bengali (bn-BD)
GDPR Compliant
Encrypted Storage

All your data on QPOker is secured with 256-bit AES encryption, making it virtually inaccessible to any third party.

No Sale of Data

Your personal data is never sold or rented to third parties — that is QPOker's commitment.

Your Controls

View, update, or request deletion of your personal data at any time — QPOker puts you in full control.

Cookie Transparency

A clear breakdown of which cookies are used, why they're used, and how to disable them.

Minimal Data Collection

QPOker only collects data that is strictly necessary to provide its services. No unnecessary information is requested.

Prompt Breach Notification

In the event of a data breach, QPOker will notify affected users within 72 hours.

Section 1

Scope & Applicability

QPOker takes your privacy seriously. This Privacy Policy ("Policy") explains what data we collect, why we collect it, how we use it, and the measures we take to keep your information secure.

By accessing the QPOker website or using any of our services, you are deemed to have consented to the collection and processing of information as described in this Policy. If you do not agree, please discontinue use of our services and submit a request to close your account.

This Bengali version of the Policy is an accurate translation of the original English version. In the event of any conflict, the English version shall prevail.

Section 2

What Data We Collect

QPOker only collects information necessary to provide its services. A detailed breakdown of the data we collect is outlined below:

Information Collected Directly from You

  • Identity Information: Full name, date of birth, gender.
  • Contact Information: Email address, mobile number, current address.
  • Identity Verification Documents: Copy of national ID or passport (as part of the KYC process).
  • Financial Information: Payment method details (bKash/Nagad/Rocket number), transaction history.
  • Account Information: Username, password (stored in hashed form).

Automatically Collected Data

  • IP address and geographic location (down to city level).
  • Device type, operating system, browser version.
  • Time spent on site, pages visited, links clicked.
  • Logs of betting and gaming activity.
Data Type Collected Mandatory Purpose
Name & AgeYesYesIdentity verification, age confirmation
Mobile NumberYesYesCommunications, OTP delivery
Payment InformationYesYesFinancial Transaction Processing
NID / PassportYesOn WithdrawalKYC, AML Compliance
Location (GPS)NoNo
Browsing LogsYesAutomaticSecurity & Improvement
Section 3

How Your Data Is Used

QPOker uses the data it collects for the specific purposes listed below. No data is processed without a lawful legal basis.

  • Account Management: Registration, login, password recovery.
  • Service Delivery: Betting, gaming, payment processing, and withdrawals.
  • Security & Fraud Prevention: Detecting and preventing suspicious activity.
  • Legal Obligation: Fulfilling KYC, AML, and regulatory compliance requirements.
  • Contact: Transaction notifications, support messages, and important updates.
  • Service Improvement: Analyzing user experience to improve the platform.
  • Promotional Communications: Promotional offers are sent only to users who have given their consent.

What We Don't Do: We do not sell your data to marketing companies, use it for third-party advertising, or build profiles without your consent.

Section 4

Data Sharing & Disclosure

QPOker never sells your data. However, it may be shared in the following limited circumstances:

Permitted Circumstances

  • Payment Processing: Information required by the mobile banking provider to process transactions.
  • Identity Verification: With verified agencies approved under the KYC process.
  • Legal Obligation: Upon a court order or a lawful request from a regulatory authority.
  • Technical Service Providers: For hosting, cybersecurity, and analytics services — under strict confidentiality agreements.

Before sharing data with any third-party service provider, QPOker verifies their privacy standards and signs a Data Processing Agreement (DPA).

Section 5

Data Storage & Security

QPOker uses industry-standard technical and administrative measures to keep your data secure.

Technical Security

  • All data transmissions are secured with TLS 1.3 protocol and SSL certificates.
  • Stored data is protected with 256-bit AES encryption.
  • Passwords are hashed using the bcrypt algorithm — not even our staff can view your password.
  • Regular security audits and penetration testing.
  • Dedicated firewall and intrusion detection systems.

Data Retention Period

Data TypeRetention PeriodReason
Account InformationFor the duration of active account + 5 yearsLegal Obligation
Financial Transaction Records7 YearsAML Policy
KYC Documents5 YearsRegulatory Requirements
Support Conversations3 YearsService Quality Assurance
Marketing Consent LogConsent withdrawal + 1 yearAs Evidence
Section 6

Cookie Policy

The QPOker website uses cookies and similar technologies. Cookies are small text files stored in your browser.

Cookie Types & Controls

You can also manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

Section 7

Your Privacy Rights

In compliance with GDPR and international privacy standards, QPOker guarantees the following rights for every user:

Right to Know

You can find out what data QPOker holds about you and how it is being used.

Right to Rectification

You may request corrections to any inaccurate or outdated information. This is typically completed within 7 business days.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Data Portability

You may request a download of your data in a machine-readable format (JSON or CSV).

Right to Restrict Processing

You may request that we restrict the processing of your data in certain circumstances.

Right to Object

You may object at any time to marketing communications or automated decision-making.

To exercise any of your rights privacy@qpoker.ws Send an email to the address provided. QPOker is required to respond within 30 days.

Section 8

Minors' Privacy

QPOker's services are strictly for users aged 18 and above. We do not knowingly collect or process data from any minor.

If we have reason to believe a user is underage, their account will be suspended immediately and any collected data will be deleted. If a parent or guardian suspects their child has created an account, please contact support right away.

Section 9

Privacy Policy Updates

QPOker may update this Privacy Policy at any time. For significant changes, users will be notified via their registered email or a site banner at least 30 days before the changes take effect.

Continued use of the service after any changes constitutes acceptance of the updated Policy. Previous versions will remain available in the archive.

Section 10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact QPOker's data protection team through the following:

Contact MethodDescriptionResponse Time
Email (Privacy)Privacy@qpoker.ws7 Business Days
Live Chat SupportSite Chat ButtonImmediate
General SupportSupport@qpoker.ws24 Hours

Before contacting QPOker, please be ready to verify your identity. This ensures your information is shared only with the right person.

Frequently Asked Questions

Privacy & Betting Questions

QPOker lets you bet on more than 15 sports, including football, cricket, badminton, tennis, and basketball. To get started, log in to your QPOker account and go to the "Sports Events" or "Betting" section in the top menu. You'll see a list of ongoing and upcoming matches. Click on any match to view available markets such as match winner, handicap, total goals, and first goalscorer. Add your preferred market to the bet slip, enter your stake, and hit "Place Bet". You can also place in-play bets on live matches — keep in mind that odds change quickly, so make your decisions fast.

Calculating a bonus rollover or wagering requirement is simpler than it sounds. Say you receive a ৳1,000 bonus with a 25x rollover condition — that means you need to place a total of ৳1,000 × 25 = ৳25,000 in bets before you can withdraw. You don't have to do it all at once; placing smaller bets gradually until you reach ৳25,000 is perfectly fine. Keep in mind, though, that not all games contribute to the rollover at the same rate. On QPOker, Sports Betting typically counts at 100%, Live Casino at 100%, while some slots may only contribute at 20–50%. Reading the specific terms at the time you claim a bonus will tell you the contribution rate for each game. You can also check your current rollover progress directly in the "Bonus" section of your account.
Your Data Is Secure

Play Safe — QPOker Has You Covered

Join QPOker today with the highest standard of privacy protection.

বাংলা