Legal Documents

QPOker Terms & Conditions — Fully in English

This document forms the legal basis of the agreement between QPOker and its users. Please read it carefully before using our services.

Last Updated: December 2026
Language: Bengali (bn-BD)
Version 3.2
Account & Eligibility

Must be 18 or older. Each individual may open a maximum of one account.

Payments & Withdrawals

Deposits are instant. Withdrawals are processed within 24 hours after KYC verification.

Bonus Terms & Conditions

Wagering requirements apply to all bonuses. Bonus funds cannot be withdrawn directly.

Responsible Gaming

Budget limits and self-exclusion tools are available at any time. QPOker is committed to promoting healthy gameplay.

Section 1

Introduction & Eligibility

These Terms and Conditions ("Terms") govern the use of the QPOker platform and all its services. By accessing the QPOker website, creating an account, or using any of our services, you are considered to have fully read, understood, and agreed to these Terms.

QPOker operates under an international gaming license. The platform is only available to users in jurisdictions where online gaming is legally permitted. It is the user's own responsibility to confirm that accessing QPOker's services from their location is lawful.

Important: These terms and conditions are subject to change at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.

All of the following conditions must be met simultaneously to use QPOker's services:

  • You must be at least 18 years of age.
  • You must register using accurate and truthful information.
  • No individual may operate more than one account.
  • Not be subject to any existing restrictions or bans.
Section 2

Account Terms & Conditions

Each user on QPOker is permitted to hold only one account. If multiple accounts belonging to the same individual are detected, all accounts will be immediately closed and the balances may be forfeited.

Account Security

It is solely the user's responsibility to keep their login credentials (email/password) completely confidential. Sharing your account with any third party is strictly prohibited. If you suspect unauthorized access to your account, contact QPOker support immediately.

1
Use a Strong Password

Minimum 8 characters, including a mix of uppercase and lowercase letters and special characters.

2
Keep Two-Factor Authentication Enabled

With 2FA enabled, unauthorized access to your account is nearly impossible.

3
Avoid Public Wi-Fi

Logging in on an unsecured network is not safe.

4
Report Suspicious Activity

If you notice any unusual activity, contact support immediately.

Section 3

Payments & Financial Transactions

QPOker supports all major mobile banking services in Bangladesh. All financial transactions are conducted in Bangladeshi Taka (BDT).

Payment Methods Deposit Withdrawal Processing Time Minimum
BKashActiveActiveInstant / 24 Hours৳100
NagadActiveActiveInstant / 24 Hours৳100
RocketActiveActiveInstant / 48 Hours৳200
Bank TransferActiveActive1–3 Business Days৳500
CryptocurrencyActiveNone10–30 Minutes

Withdrawal Policy

KYC verification is required for withdrawals. Before your first withdrawal, you must submit a copy of your National ID or passport. Withdrawals will only be processed to the same payment method used for the deposit.

Good to Know: QPOker does not charge any processing fees on deposits or withdrawals. However, your mobile banking provider's own fees may apply.

Section 4

Bonuses & Promotional Offers

QPOker regularly offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

Wagering Requirements

Bonus funds cannot be withdrawn directly. They become withdrawable only after the bonus amount has been wagered a specified number of times. QPOker's standard rollover requirements are as follows:

  • Welcome Bonus: 25x Rollover (Sports Betting)
  • Casino Bonus: 35x Rollover
  • Free Spin Winnings: 40x Rollover
  • Cashback: No rollover required (applicable on cash amounts)

Please Note: If the rollover is not completed within 30 days of receiving the bonus, the bonus will be forfeited. Multiple bonuses cannot be active at the same time.

Section 5

Betting & Gaming Rules

QPOker offers Sports Betting, Live Casino, Slots, Poker, and Lottery. Each category has its own general and specific rules.

Sports Betting

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If an event is cancelled, the staked amount will be refunded.
  • If a bet is left incomplete due to a technical issue, QPOker's team will make the final determination.
  • If one selection in an accumulator bet is voided, the bet will continue on the remaining selections.

Live Casino

  • All Live Casino games are operated with RNG and professional dealers.
  • If a game is interrupted due to a network disconnection, the round outcome will be determined based on the server's recorded data.
  • Any disrespectful behavior toward a dealer will result in the game session being terminated.
Section 6

Identity Verification (KYC)

QPOker complies with international Anti-Money Laundering (AML) policies. As part of this, identity verification is mandatory in certain circumstances.

When Is KYC Required

  • At the time of your first withdrawal.
  • When the total deposit amount exceeds a specified limit.
  • If suspicious activity is detected on an account.
  • In the event of an identity dispute.

Accepted KYC Documents

Document TypePurposeAccepted
National ID Card (NID)Identity VerificationYes
PassportIdentity VerificationYes
Driving LicenseIdentity VerificationYes
Utility Bill (within the last 3 months)Address VerificationYes
Educational CertificateIdentity VerificationNo
Section 7

Prohibited Activities

QPOker reserves the right to immediately close an account and forfeit the balance if a user engages in any of the following activities:

  • Registering with false information or using another person's identity.
  • Bonus abuse or bonus arbitrage.
  • Operating multiple accounts.
  • Money laundering or any other illegal financial activity.
  • Exploiting technical vulnerabilities in the platform.
  • Collusion or conspiring with other players.
  • Using automated bots or software.

Warning: QPOker reserves the right to investigate any account at its discretion. The account may be temporarily suspended while the investigation is ongoing.

Section 8

Account Closure & Dispute Resolution

Account Closure by User

You may request account closure at any time by contacting support. Any remaining balance may be withdrawn before closure (terms apply).

Account Closure Initiated by QPOker

If prohibited activity is detected or these terms are violated, QPOker may close the account without prior notice.

Dispute Resolution

In the event of a dispute, you must first submit a written complaint to QPOker support. If the matter is not resolved within 14 business days, you may request independent mediation.

Section 9

Responsible Gaming Policy

QPOker believes betting is a form of entertainment, not addiction. To support this, the platform provides several protective tools that users can activate at any time:

  • Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
  • Bet Limits: Set a maximum stake amount per bet.
  • Session Time Limit: Setting a limit on continuous playing time.
  • Reality Check: Receive periodic reminders showing how long you have been playing.
  • Voluntary Break: Self-suspend your account for anywhere between 24 hours and up to 6 months.
  • Permanent Self-Exclusion: The option to permanently exclude yourself from QPOker.

If you need assistance, please contact QPOker support. To learn more about responsible gaming, visit our Responsible Gaming View page.

Section 10

Policy on Changes to Terms & Conditions

QPOker reserves the right to modify these terms and conditions, in part or in full, at any time. Users will be notified in advance of any significant changes via their registered email or SMS.

Continued use of the service after any changes have taken effect will be considered acceptance of the updated terms. Users who do not agree to the new terms have the right to close their account.

The latest version of these terms and conditions is always qpoker.ws/terms-conditions The date shown at the top of the page indicates when it was last updated.

Frequently Asked Questions

Questions About the Terms

Head to the Live Casino section on QPOker and choose your preferred game — Blackjack, Roulette, Baccarat, or Live Poker. Before joining a table, check the minimum and maximum bet limits. It's best to start at a low-stakes table. A professional dealer will appear on screen, and you can interact directly via live chat. At the start of each round, place your bet within the allotted time. In Blackjack, you win if your hand beats the dealer's without exceeding 21. In Roulette, you win by betting on the number, color, or odd/even that the ball lands on. New players can find detailed rules for each game in QPOker's "Game Guide" section.

Log in to your QPOker account and click the profile icon in the top right corner. Go to the "Responsible Gaming" menu. There you will find several tools — deposit limits (daily/weekly/monthly), bet limits, session time limits, and a self-exclusion option. Reducing your deposit limit takes effect immediately, while increasing it only takes effect after 72 hours — this is intentional to prevent impulsive limit increases. Setting a session time limit will automatically log you out after the specified period. If you feel your gaming habits are getting out of control, choose Self-Exclusion to have your account fully suspended for a set period of time.
Done reading the terms?

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